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Shipping Information

Free Shipping

Sugarlips offers free shipping on all orders over $45 within the United States and Canada. Orders shipped to a U.S. apartment, condo or office building will require a signature at the time of delivery to ensure your package reaches the correct person.

Free Shipping over $45 is provided using U.S. Postal Service (USPS) First Class Mail. Larger orders may be automatically upgraded, at Sugarlips' discretion, to USPS Priority Mail or UPS Ground. Additionally, at checkout, you have the option of upgrading your shipping method at the rates quoted at checkout.

Estimated Domestic Delivery Time

  • - We ship orders Monday - Friday. Orders received before 1 pm Pacific time normally ship the same day, although this is not guaranteed. Orders received after 1 pm Pacific time Friday will ship the next business day.
  • - Free Shipping over $45 by USPS First Class Mail: 2 to 5 business days. Delivery on Saturday.
  • - USPS Priority Mail: 2 to 3 business days. Delivery on Saturday.
  • - UPS Ground: 2 to 5 business days. UPS does not deliver on Saturday.
  • - We cannot ship until your payment is processed. Delays in your payment processing will delay the shipment.


International Shipping

Sugarlips offers flat rate shipping for international customers. This flat rate covers U.S. Postal Service 1st Class Package International shipping which takes up to 3 weeks to be delivered.

Items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. 

Refused Shipment

If you refuse a shipment from Sugarlips, you are responsible for the original shipping charges and the cost of returning the package to Sugarlips. This amount will be deducted from your merchandise refund.



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