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Customer Service: 1-213-742-9001

Shipping Information

Free Shipping

Sugarlips offers free shipping on all orders within the United States and Canada.

Free Shipping is provided using U.S. Postal Service (USPS) First Class Mail. Larger orders may be automatically upgraded, at Sugarlips' discretion, to USPS Priority Mail or UPS Ground. Additionally, at checkout, you have the option of upgrading your shipping method at the rates quoted at checkout.

Estimated Domestic Delivery Time

  • - Orders received Monday - Friday before 3pm Pacific time normally ship the same day, although this is not guaranteed
  • - Free Shipping by USPS First Class Mail: 2 to 5 business days. Delivery on Saturday.
  • - USPS Priority Mail: 2 to 3 business days. Delivery on Saturday.
  • - UPS Ground: 2 to 5 business days. UPS does not deliver on Saturday.
  • - We cannot ship until your payment is processed. Delays in your payment processing will delay the shipment.

 

International Shipping

Sugarlips offers a flat rate shipping for international customers.

Items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. 


Refused Shipment

If you refuse a shipment from Sugarlips, you are responsible for the original shipping charges and the cost of returning the package to Sugarlips. This amount will be deducted from your merchandise refund.